Summary
As one of the world’s largest healthcare and consumer goods companies, Johnson & Johnson (J&J) operates at a scale where efficient facilities management is critical. Yet, managing vast facilities across multiple regions brings its own set of complexities especially when data sits in fragmented systems.
To address this, J&J partnered with Pharaoh Soft to build a centralized, custom Qlik Sense application, tailored specifically to the needs of their Enterprise Facilities Management team.
The solution seamlessly integrated data from various source systems, providing leadership with cohesive, insightful reporting and enabling faster, data-driven decisions across the enterprise.
The challenge
Fragmented Data and Inefficient Reporting Slowing Facilities Management
J&J’s Enterprise Facilities Management team oversees numerous facilities worldwide, each generating a wealth of operational data—spanning maintenance, energy consumption, space utilization, and vendor performance. However, much of this data was scattered across multiple legacy systems, spreadsheets, and third-party platforms, making it difficult to derive timely, actionable insights.
This fragmented data landscape presented several challenges:
• Siloed Information: Key data points lived in disparate systems, leading to duplicated effort and inconsistent reporting.
• Manual Consolidation Overload: Teams spent significant time manually gathering, cleaning, and aligning data—leaving less time for strategic analysis.
• Lack of Visual Clarity: Generic reporting tools failed to offer the level of customization needed to capture the specific KPIs relevant to facilities management.
The question was clear: How can J&J transform this scattered data into a unified, real-time reporting platform that empowers their teams to make smarter, faster decisions?
The Solution
Custom Qlik Sense Application for Consolidated, Insight-Driven Reporting
PHARAOH SOFT collaborated closely with J&J’s Facilities Management stakeholders to design and deploy a robust Qlik Sense application, custom-built to address their unique reporting requirements.
The solution encompassed:
• Data Integration Across Systems: Consolidating information from multiple source systems into a single, reliable reporting environment.
• Tailored Visualizations: Designing custom dashboards and visual elements, aligning directly with J&J’s operational KPIs and leadership priorities.
• Streamlined Reporting Processes: Automating data aggregation and reporting workflows to minimize manual intervention and reduce errors.
• Real-Time Insights: Ensuring the leadership team had up-to-date, accurate data to support critical facilities initiatives and resource planning.
The Result
Improved Decision-Making, Enhanced Data Visibility, and Greater Operational Efficiency
Post-implementation, J&J’s Facilities Management team achieved significant benefits:
• Cut reporting preparation time by over 50%, freeing teams to focus on strategic initiatives rather than manual data compilation.
• Enhanced visibility across facilities, with leadership gaining a unified, real-time view of operations at both granular and enterprise levels.
• Improved decision-making speed and accuracy, reducing delays caused by data silos or inconsistencies.
• The customized visualizations not only provided clarity but also enabled better forecasting, resource allocation, and vendor performance tracking.
By leveraging the power of Qlik Sense and Pharaoh Soft’s tailored approach, J&J transformed complex, multi-source data into a powerful, easy-to-use reporting engine—fueling smarter facilities management at scale.
Looking to streamline enterprise reporting and eliminate data silos? Let’s talk about how tailored BI solutions can give your teams the clarity and efficiency they need.
Ready To Create A Solution Together?
We're Here To Partner With Your Organization On Your Next Project
